Free migration
Switch gym software without starting over
Switching to GetGymPOS is free: send exports from your current system (or photos of paper records) and we import your members, their packages and end dates, products, stock and staff. Most single gyms are moved in 2–3 business days, and you can run both systems for one billing cycle.
What moves over
| Data | What we bring | What to send |
|---|---|---|
 Members | Name, phone, email, date of birth, emergency contact, notes. | CSV or Excel export, or photos of a register book |
 Packages and end dates | Each member's current package with start and end date and any balance owed. | Membership/subscription export |
 Products and stock | Name, SKU/barcode, cost, price, tax, variations, current stock per location. | Product/inventory export |
 Staff | Users, roles and trainer commission rates. | A simple list is enough |
The switch, step by step
- 1
Send your exports
Email or WhatsApp us the CSV/Excel exports from your current system (or photos of paper records).
- 2
We map and import
We map your plans to GetGymPOS packages and import members, products and stock into your trial account.
- 3
You check a sample
You check ten members and ten products. We fix anything that mapped wrongly.
- 4
Run both for one cycle
Keep your old system for one billing cycle while the desk gets used to GetGymPOS.
- 5
Switch at renewal
Cancel the old system at its renewal date. Nothing is lost; past data stays in your exports.
What could go wrong, and how we stop it
- Members' end dates come over wrong
- You check a sample before go-live; we fix the mapping, not the rows by hand.
- Recurring card payments stop
- Card tokens live with your processor. We plan with you whether to keep the processor or re-collect cards at renewal.
- Staff resist the new screen
- A 30-minute desk training call, and the old system stays available for one cycle.
- Stock counts drift
- Do a quick stock count on switch day; import the counted figures.
Plan my switch
Tell us what you use now and how many members you have. We reply within one business day with the export steps for your system.
Set log · 8 reps
Switching questions
How much does it cost to switch to GetGymPOS?
Nothing. Migration of members, packages, products and stock is free on every plan.
What data can you move?
Members, current packages with end dates and balances, products with stock and variations, suppliers and staff. Historic sales usually stay in your old system's export for your records.
How do I export from Mindbody, Glofox or Zen Planner?
Each has client/member and product exports in their reports or settings. If you can't find one, ask their support for a CSV export of members and memberships; we tell you exactly which columns we need.
Will members notice the switch?
They keep their packages and end dates. If cards were saved in your old processor, recurring card payments depend on your processor; we help you plan that.
How long does migration take?
Most single gyms are imported within 2–3 business days of sending the files.
Can I switch from paper registers?
Yes. Send photos or a spreadsheet; we type paper records for single-location gyms with up to a few hundred members.
What about saved member cards?
Card details stay with your processor and can only move processor-to-processor under their rules. GetGymPOS never stores full card numbers.
When should I switch?
Just before your old system renews, so you don't pay twice for long. The free trial covers the overlap.
Overlap free for 21 days
Start the trial now; we import while you keep your old system.
