Help center

Guides for the first week and every week after

The GetGymPOS help center has step-by-step guides for setting up your gym (account, location, staff, packages, products), the daily desk tasks (selling, check-in, renewals), paying trainers, and going live with your online store.

01
Getting started · 5 min
Create your GetGymPOS account
Sign up, set your currency, time zone and tax mode, and create the owner login.
02
Getting started · 4 min
Add your gym as a location
Set the address, receipt layout, tax number and invoice settings for each gym.
03
Getting started · 8 min
Add staff, roles and trainer commission rates
Invite the desk team and trainers with the right permissions and commission percentages.
04
Members · 12 min
Build membership packages and class packs
Create memberships from monthly to lifetime, class packs with expiry, and attach classes.
05
Members · 15 min
Import members from a spreadsheet
Bring your member list over from a CSV export or a spreadsheet.
06
Selling · 15 min
Add supplements, drinks and gear
Add products with barcodes, variations, stock, expiry dates and photos.
07
Selling · 3 min
Sell a membership and a shake on one receipt
Ring up a package and retail together, take payment, and print or skip the receipt.
08
Members · 2 min
Check members in and out
Record the daily in and out times and read a member's status at the desk.
09
Money · 6 min
Set up recurring billing for dues
Make a membership sale repeat on schedule and follow up unpaid invoices.
10
Money · 5 min
Run the commission report and pay trainers
Total each trainer's commission for the month and pay it.
11
Online · 5 min
Go live with your online store
Check what is published, share the link, and handle the first order.